Online Counselling Therapy

Talk in confidence about
whatever troubles you most

Knowing yourself is the beginning
of all wisdom. Aristotle

£40 per hour session



My name is Jaquetta, I am here to listen and support you through whatever it is that has brought you to my website.

At the core of my practice are the philosophical approaches to counselling of Person-Centred therapy, Existentialism and Gestalt. This means that I have an integrated approach to best match your individual needs, one that does not preach or direct, respecting you for your unique way of Being. I believe that everyone has an innate ability, to find their way through most of life's ups and downs, yet sometimes we get rocked or set off balance by significant life events, lose direction, confidence and self esteem or simply feel lost, depressed and overwhelmed, wondering just how we have landed ourselves here! The pandemic especially has affected us in so many ways leaving us wondering if life will ever be the same again and if not, how will we cope. I see my job as offering different perspectives, to help you find the clearer, calmer waters to a greater understanding and acceptance of yourself, your innermost thoughts and feelings, so you can then make some changes to resolve your difficulties and find a new way forward in your life. Now that does not necessarily mean big changes, such as separation, divorce or job change, but simply a shift in awareness and attitude that sets you fair for a more positive and happier experience of life.

My specialties include such issues as:
  • Anxiety and depression 
  • Bereavement and loss
  • Affects in adulthood of childhood trauma or abuse
  • Low self esteem
  • relationship issues either at home or at work

Often called talking therapy, it could just as easily be called listening therapy. As we talk together counselling gives you the time and head-space to give a voice to your innermost thoughts and feelings to explore areas of your life that are causing you difficulties, confusion or emotional pain. You can express yourself in confidence, without fear of being adversely criticised or judged, and where you can share your concerns without feeling you are burdening friends and/or family.

To quote Marcel Proust:
The only true voyage of discovery, the only fountain of Eternal Youth, would be not to visit strange lands but to possess other eyes, to behold the universe through the eyes of another, of a hundred others, to behold the hundred universes that each of them beholds, that each of them is. Marcel Proust. Remembrance of Things Past (or In Search of Lost Time). Volume 5, The Prisoner.

In this passage Proust was referring to artistic expression through music and painting, yet I believe it could also apply to the work we do in therapy, looking with “other eyes” at our experience of life our world view and relationship with it.

I have a science degree in Reflective Therapeutic Practice from Middlesex University and am a registered accredited member of the British Association of Counselling and Psychotherapy (BACP) with 12+ years’ experience in practice.

As a member of BACP, I abide by their Ethical Framework and Guidelines for Good Practice, accessible to view at


Video therapy

Video is most like meeting me face to face where we would have met on a regular basis at my practice room.

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Telephone therapy

If you are not comfortable with the idea of video and prefer more privacy and anonymity, then telephone therapy may be the better option for you.

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Instant messaging

If you need more privacy and discretion, then instant messaging could be what you prefer.

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  • Torquay, England, United Kingdom

Do get in touch by picking up the phone, WhatsApp me by clicking on one of the above links or email me by using the message form on this page & I will respond within 24 hours. I look forward to speaking with you.


Privacy Policy

Privacy Policy

This policy (together with any ancillary documents referred to in it) sets out the basis on which any personal data collected from you or that you provide via this website, will be processed.

Please read the following carefully to understand how we will treat and regard your personal data.

A. Collation of Information
1. Information that you provide by filling in forms on this website which includes requesting further services.
2. If you contact me by letter or email, records of the correspondence may be kept securely either electronically or physically in a locked cabinet for the duration of any contract entered into between us and for a period of one year after cessation of such contract unless required for compliance with UK Tax laws (6 years)
3. Details of transactions you may carry out through this site and of the fulfilment and administration of your engagement with me.
4. Details of your visits to this site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for billing purposes or otherwise

B. Where your personal data is stored
1. Personal data that is collected from you via any contact forms through this site will be sent securely to my email addresses
2. By submitting your personal data, you agree to this transfer or processing. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

C. Right to access
You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format. You also have the right to ask me to amend or change any incorrect information about you.

D. Right to be forgotten
You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that I have a legal obligation to retain.

E. Data portability
As the client, you have the right to receive your personal information which you previously provided, and also have the right to transfer that information to another party

F. Uses made of your information
1. To provide you with information, or services that you request from me or which I feel may interest you, where you have consented to be contacted for such purposes.
2. To carry out obligations arising from any contracts entered into between you and myself.
3. To allow you to participate in any interactive features of this website, when you choose to do so.
4. To notify you about changes to my practice.

G. Disclosure of your information
I will protect the confidentiality and privacy of clients either prospective or actual by:
1. actively protecting information about you from unauthorised access or disclosure
2. ensuring this website and all electronic devices I maintain and use in my practice are secured by unique usernames and passwords or fingertip identification
3. taking care that all contractual requirements concerning the management and communication of your information are mutually compatible
4. ensuring that disclosure of personally identifiable information about you is authorised by you or that there is a legally and ethically recognised justification.

H. Legal exceptions
The information disclosed during the course of counselling is confidential. However there are legal exceptions. For example, if you reveal a threat of harm, or there is a threat of harm to self or to others, or if a court order is received and a legal obligation arises.

This site may, from time to time, contain links to and from the websites of other organisations or charities that I may consider helpful to you. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that I do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

I. IP Addresses 
This website may collect information about your computer, including where available your IP address, operating system and browser type, for statistical purposes. This is statistical data about browsing actions and patterns, and does not identify any individual.

J. Changes to this privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Jaquetta Trueman, who can be contacted by email at
ICO registered 12/07/18

Last updated: 20/05/2020